Workflow processing can help you sleep at night!
Any process, procedure or checklist can be reduced to a workflow model. Each step of the way will carefully be mapped out and when an item is accomplished, it will not only trigger the next step, but show who accomplished it and when. The following movie demonstrates a workflow model for a foreclosure file, but the concept is the same. In a perfect world, each file would have at least one time in the work queue so all files are accounted for. Of course we have reports that will show you orphaned files.